Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
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Dedicated Agents

Work exclusively for your company

For large companies, high call volume, complex products or requires higher service level, specific skill set
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Shared Agents

Pay per minute or transactions

Small to  mid-size companies,  not enough work for to occupy all the working hours of a CSR, overflow, after hours services, temporary campaigns...
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Our Advantages

Multichannel contact service providing 24/7 service

We integrate the client brand into our operations to create a culture of brand specialists that are closely aligned with our client’s brand and company values.
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Benefits

Improve your customer service and reduce costs

Our unique approach to hiring and training provides your company with the solution needed to deliver your desired customer experience.
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What Our Clients Say


  • Karisma Hotels & Resorts

    We are delighted with the service we received from Contact Service! We have outsourced many of our non-business process to them and they have exceeded our expectations. They provide multichannel approach and now we have one team who is handling all our communications – phone, email, chat, etc. Their agents are very well trained and they have excellent customer service and sales skills. In addition, since we started using Contact Service we got a lot of new ideas from them and we have increased our sales. We consider Contact Service as our partner and we recommend them for both inbound and outbound services.
     

  • Premier Guest Services

    Premier Guest Services has outsourced its inbound calls and email management to Contact Service. Our decision to outsource our business to Contact Service was one of the best business moves we've ever made. All of the operators are friendly and exceptionally professional. We are very pleased how the agents are performing and how they manage their team. They have really great energy and passion to learn the business that is much appreciated. We are grateful for their commitment to our excellence.
     

  • Roaming Electronics

    We are very satisfied and pleased with our business decision to outsource to Contact Service! They exceptionally fulfilled our service expectations. All of their operations from management through their well trained agents are very professional with excellent knowledge, skills and base in customer service and sales. Since Contact Service fully adjust to your business needs and provide excellent service, we would be more than happy to recommend them to every company.
     

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