Research: What is more convenient, ordering products and services online or via phone?
Contact Service recently conducted a survey among our customers in the Consumer Electronic industry. With the purpose being to answer; “are people more willing to buy over the phone rather than ordering online directly via website?”. We performed this research for our client; one of Serbia’s largest consumer electronics distributor, surveying over 1000 consumers. We […]
What is BPO?
A few days ago, someone posted a question on Quora: What kind of work do people have in the BPO industry? We will try to explain what is BPO in the simplest way. BPO stands for business process outsourcing which means that one company is outsourcing part of their operations to someone else. BPO companies […]
Our New Website is Now Live
We are happy to announce that our new website is now live, with great new features. Our goal is to provide our clients with better support and give them an easy way to reach us. New features: New front page and our video New chat where you can send us your questions, request or feedback. […]
