Services That Change Your Business

Get started with setting up your remote team now.

WHO WE ARE

We are the last Contact Center Partner you will ever need.

At Contact Service, we specialize in creating customized remote teams exclusively for your needs. With a deep understanding of your industry, we provide dedicated teams to manage your business tasks, allowing you to concentrate on boosting your company’s growth.

Teaming up with us brings numerous advantages, including reduced costs, increased productivity, and effortless scalability for your business.

Make us your trusted partner for steady growth and continuous improvement. Together, we can achieve new heights of success.

An extended team of skilled professionals seamlessly integrated into your operations—dedicated partners you can trust to deliver exceptional results, making them indispensable to your success.

OUR SERVICES

Discover all that Contact Service has to offer

Numbers Never Lie:
Our Success Story Written in Digits

Let’s take a closer look at the numbers that demonstrate our contact center achievements. These stats sum up our journey and show how we’ve made a difference for businesses. We handle a large number of industry contacts every month, and with our ability to communicate in multiple languages and our global reach, these figures paint a clear picture of our successful story.

Travel Industry Contacts Handled Monthly
0 K
Euros in Annual Group Turnover
0 M
Agents in Europe, the Caribbean, and the US
0 +
Languages
0 +
Availability
24/ 0
OUR PROCESS

Explore how Contact Service’s processes work.

Identifying Needs

We work closely with you to understand your specific requirements, challenges, and objectives. By conducting a thorough analysis, we identify the precise needs that our customized remote teams will address.

Recruitment and Selection

After defining your needs, our recruitment team applies customized strategies to source and attract top talent. We meticulously evaluate candidates based on their skills, experience, and cultural fit to build a team of contact center agents that perfectly aligns with your business objectives.

Kick-Off and Onboarding

As we commence the collaboration and handle the technical aspects of setting up your remote team, including the necessary infrastructure, communication tools, and software integration, we introduce the team to your organization's goals and values. The onboarding process is designed to ensure each team member understands their role and responsibilities.

Managing and Performance Tracking

Throughout your partnership with us, we take care of the day-to-day management of your remote team. Regular performance tracking and feedback mechanisms are in place to measure progress, address any concerns, and continuously enhance the team's efficiency and productivity.

Client Testimonials

At the heart of every successful outsourcing company are the stories of satisfied clients. Discover how our dedicated remote teams deliver tailored solutions that address unique challenges, helping businesses build stronger customer relationships. Through these testimonials, you’ll see why clients from various industries choose us as their reliable partner for long-term success.