Tourism and Hospitality Industry Expertise

Running a business in the tourism and hospitality industry is no easy task. However, there are ways to make that job at least a bit simpler. Our team at Contact Service will help you manage your business through the services we offer.

Hiring a company to perform tasks like reservations, back-office support, membership program support, and travel package development can lessen the day-to-day duties of your in-house team and provide a much smoother relationship with your clients.

TOURISM AND HOSPITALITY

Hotel reservation management

Efficient operation in the tourism and hospitality industry starts with flawless reservation management. Don’t allow your business to suffer because of mix-ups, poor communication, or lack of organization. Instead, hire a company to perform reservation duties and be worry-free, knowing every guest is taken care of in time.

Customer service

If you want your business to thrive, your customer service needs to be superior. Accomplishing that isn’t as simple when you have so many things to think about while running a Tourism and hospitality business. That’s where companies like Contact Service come in. We can handle customer interactions, ensuring every inquiry is resolved. We’ll make sure each one of your customers is heard and all their questions are answered.

Back office

Back office work can also take up much time and requires a considerable dose of professionalism. Contact Service will monitor financial, technical, administrative, and service delivery issues to make sure your company is ahead of the competition.

Sales

Increasing revenue in the tourism and hospitality industry goes beyond bookings—it’s about offering the right upgrades at the right time. Contact Service can help upsell travel packages and cross-sell additional services, ensuring every opportunity to maximize guest value is captured effortlessly.

Membership Program Support

Loyalty should be rewarded.

A membership program ensures loyal customers receive their benefits, whether for a hotel, travel agency, or travel club.

Reward faithful guests for their loyalty and have someone take care of all questions that need to be answered.

Contact Service can manage membership program support for your business and maintain a fruitful relationship with the guests.

Event & wedding planning

Tourism and hospitality venues are perfect for hosting events, from weddings to corporate retreats. If you need a new crew to take care of this job, hire Contact Service and let professionals turn the whole thing into huge success. We’re experienced in wedding planning, birthday parties, bar mitzvahs, and all other events that come to mind. Let customers celebrate their special moments at your property with the help of our team.

Tour and travel product development

For travel agencies, tour operators, and travel clubs, offering innovative and appealing travel products is key to standing out. Our job is to deal with planning, promoting, developing, administering, and implementing tourism products related to your business.

Get in touch with our team

Don’t let the competition be ahead of your company, and start making moves to help your enterprise. Get in touch with our team and see how our work can help your business grow.